choose from as part of the GovReports Two Factor Authentication process.
When we have to rely on external service provider as part of our process, it is difficult to handle support like the
one we had over the last weekend re SMS service hiccups. So our development team has been to work urgently
to provide that additional security setting option for you to add on to your GovReports account.
Similar to a token device use in banking, Google Authenticator is an application that uses the Time-based One-
time Password Algorithm (TOTP) and HMAC-based One-time Password Algorithm (HOTP) to authenticate
users without the physical token device.
To apply Google Authenticator on your GovReports account, you will need to install Google Authenticator app
on your smart phone and set up prior to use. If you already have Google Authenticator on your phone from
other software applications, then scan the QR code to use for GovReports.
To add and activate Google Authenticator as part of your GovReports login process, you will need to change
your security settings and to do that, please login to your GovReports account as you normally would with
previous Security set up.
From your dashboard goto,
At this point, GovReports will display the unique barcode for your account as well as the manual code.
If you haven’t used Google Authenticator yet, go to Apps store on your phone, select and download Google Authenticator.
Open the Google Authenticator app and begin the set up process.
Choose to Scan barcode option and scan barcode generated from GovReports earlier. This step is required by
users who used Google Authenticator with other software.
Then enter the code issued by Google Authenticator manually and complete your set up.
Once this is done, your next GovReports login will have 3 security code options to choose from including
email, SMS text message and or Google Authenticator code.